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Customer Supportv1.0 Part of a suite

Never Miss a Patient System

Business Goal

Customer support

Est. Impact

Capture every missed call and turn into a booked opportunity

Delivery

3 days

Support

60 days

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Verified Demo

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See the automation in action

Verified demo video showing the real workflow and final output — not a marketing mockup.

What you'll see

  • Input: Trigger event initiates workflow
  • Process: AI logic analyzes and routes data
  • Action: System updates automatically
  • Output: Final result delivered to stakeholders
When a patient calls and no one answers, most don’t try again because they just move on. This system ensures that never happens. When a call is missed, the patient receives an immediate response guiding them to book, request help, or leave details. Their intent is captured and routed so your team can follow up efficiently or the system handles it automatically. It works alongside your existing reception team, not instead of them making sure no patient is left waiting when things get busy. The result is higher conversion from inbound demand and a front desk that isn’t constantly playing catch-up.

Skills

The AI behind this solution is trained with these specific skills so it performs better and more reliably for your use case.

Missed call detection + instant response triggering

Patient intent classification from responses

Automated conversation handling (SMS-based)

Follow-up sequencing for unresponsive patients

Key Outcomes

  • Capture every missed call and turn into a booked opportunity
  • Instantly respond to missed calls via SMS or callback
  • Reduce pressure on front desk during peak hours

Part of a suite

Part of a Suite

Complete Patient Intake & Flow System

View Suite

A complete system that captures, routes, and converts every patient enquiry across calls, website, and cancellations. Stabilises your diary.

Also in this suite:

Automatic Diary Fill System€1.300Patient Capture & Routing System€700Never Miss a Patient System€1.400

Project Roadmap

1

Call Flow Mapping

€350

Map current call handling process Identify missed call scenarios Define response pathways (booking, urgent, admin) ✅: Call response logic blueprint

2

System Build

€350

Set up missed call detection Build SMS / callback flows Implement intent capture logic ✅: Functional system (test mode)

3

Testing & Behaviour Tuning

€350

Test different call scenarios Adjust timing + messaging Ensure smooth handoff to team ✅: Fully tested system

4

Go Live & Monitoring

€350

Deploy live Track missed call recovery Fine-tune based on real usage ✅: Live system + early results

Total project value€1.400

What's included

  • Missed call detection system
  • Patient intent capture pathways
  • Patient intent capture pathways
  • Follow-up automation sequences
  • 60 days post-delivery support
  • Approval required before funds release

What we'll need from you

  • Access to phone system or call logs (if needed)
  • Business hours + after-hours rules
  • Booking links or scheduling process
  • Preferred messaging tone
  • Escalation contact for urgent cases

Reviews

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Reviews appear after project delivery.

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Total Project Price

€1.400

To Start Now

Milestone 1€350

Funds held in escrow until approved.

Est. Monthly Tool Costs

€150 – €400 / mo

See this live — €2 demo

15–20 min walkthrough. No access required.

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Escrow Protected

  1. Secure CheckoutYou fund only the first milestone.
  2. Expert DeliversWork is submitted for your review.
  3. You ApproveFunds are released. Next milestone starts.
Rishi
Rishi
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